This policy explains what information FuturesSpread may collect, why it is used and the choices available to you.
1. Information we collect
Depending on the features you use, we may collect:
- account and contact information, such as name and email address;
- subscription and transaction records supplied by a payment provider; we do not need to store full payment-card details;
- saved spreads, watchlists, preferences and product activity;
- technical data such as device type, browser, IP address, timestamps, diagnostic logs and referring pages;
- messages you voluntarily send to support.
2. How we use information
We use information to operate and secure the service, provide requested features, remember settings, process subscriptions, respond to support requests, measure performance, prevent misuse and improve the product. We may also use it to meet legal obligations and enforce our terms.
3. Cookies and local storage
FuturesSpread may use cookies or browser storage for essential sessions, preferences, security and analytics. You can restrict these technologies through your browser, although some features may stop working correctly.
4. Service providers
We may share the minimum necessary information with trusted providers that host the service, process payments, deliver communications, monitor errors or provide analytics. These providers process data on our behalf under their own contractual and security obligations.
5. Sale and disclosure of information
We do not sell personal information. We may disclose information when required by law, to protect users or the service, in connection with a business transaction, or with your direction or consent.
6. Retention and security
We retain information only as long as reasonably needed for the purposes described here, including security, accounting and legal requirements. We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.
7. Your choices and rights
Subject to applicable law, you may request access, correction or deletion of personal information and may object to or restrict certain processing. You may also unsubscribe from non-essential communications. We may need to verify your identity before completing a request.
8. International processing and children
Service providers may process information in countries other than your own, subject to appropriate safeguards where required. FuturesSpread is intended for adults and is not directed to children.
9. Updates and contact
We may revise this policy as the service changes. The effective date above identifies the latest version. Privacy questions or requests may be submitted through the contact method published on the FuturesSpread website.